COVID-19 UPDATE

Dear Pet Parents,

We are excited to announce that, as of Monday - June 21st, we will welcome one vaccinated Family Member per patient into our hospital building.

Please note - although the CDC recently updated its guidance stating that fully vaccinated individuals are no longer required to wear face masks, we believe in safety first for all. We continue to require masks for both team members and Family Members for the time being.

Curbside appointments are still available if you choose not to come inside the hospital – we want to make sure all our Family Members are comfortable as COVID-19 guidelines continue to change. If you choose curbside service, please don't forget to call upon your arrival!

As always, we appreciate your patience and support as we continue to navigate the ever-changing COVID-19 safety guidance.

Thanks so much!

Curbside Service

Appointments, pick-ups, drop-offs, medication and food refills will be handled curbside:

1.     Please bring dogs on a leash and cats in a carrier

2.     Upon your arrival at the clinic, please call us at 212-501-9600

3.     A team member will discuss all your needs and concerns by phone during check-in

4.    A team member will meet you at the front of the clinic and will individually take your pet(s) in for evaluation and care

 You may choose to wait or we can call you when your pet is ready.

*We will allow clients in the facility for euthanasia appointments.

Payment

You may pay for services and products over the phone by credit/debit card. For other payment methods, please ask a team member for assistance.

Additional Measures we are Asking Clients to Follow:

·      Please do not come to our clinic if you are experiencing flu-like symptoms or have a fever.

·      Please reschedule your pet’s veterinarian appointment if you have been in contact with anyone that has had a fever or possible COVID-19 exposure.

Pets and the Coronavirus:

It is important to note that there is currently no evidence that pets can become sick with COVID-19. Infectious disease experts, as well as the CDC, World Organization for Animal Health, and World Health Organization indicate there is also no evidence to suggest that pet dogs or cats can be a source of infection with SARS-CoV-2, including spreading COVID-19 to people. More investigation is underway and as we learn more, we will update you.

The CDC and The American Veterinary Medical Association (AVMA)also have comprehensive websites with up-to-date information about COVID-19 and your pet(s). Additional information about the Coronavirus and your pets’ health are available at the following online resources:

CDC Frequently Asked Questions

AVMA - COVID-19: FAQs FOR PET OWNERS

AVMA - What veterinarians need to know

We value your partnership in your pet’s healthcare and appreciate your patience, understanding, and continued support. If you have any questions, please do not hesitate to contact us.

 

Contact Us

Our Location

Weekend hours are subject to change – clients should contact the hospital for confirmation of hours on those days.

Main Office

Monday:

8:00 am-7:00 pm

Tuesday:

8:00 am-7:00 pm

Wednesday:

8:00 am-7:00 pm

Thursday:

8:00 am-5:00 pm

Friday:

8:00 am-5:00 pm

Saturday:

8:00 am-5:00 pm

Sunday:

8:00 am-5:00 pm